Tel: 0808 250 5703
0808 250 5703
gofundme.com/citizensadvice
September Update
EXMOUTH OFFICE IS NOW OPEN EVERY MONDAY 0930 - 1230
TELEPHONE UPDATE
We have changed our phone number with immediate effect.
Please now call 0808 250 5703
During lockdown we were tied into a 5 year contract for an online phone system, which has cost us £1,000 per month for the last 5 years. This contract expired on August 31st. We are moving onto our national Citizens Advice phone system, but for technical and administrative reasons this changeover has not happened smoothly. This is out of our hands and we are extremely frustrated, but the old number will die this weekend rather than be forwarded to the new number. We are very sorry if you have been trying to call the old number and struggled to contact us. We wish the change could have been "invisible" but it wasn't. Sorry.
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August Update
We are Pausing
Household Support Fund Vouchers
There are currently no Household Support fund vouchers available at this time, we are awaiting the release of the next round.
Please keep checking our website for an update of when they becomes available and the process to access this funding.
Completing Forms
Unfortunately we are experiencing unprecedented demand for assistance with completing forms.
This includes Personal Independence Payment (PIP), Attendance Allowance (AA), Universal Credit (UC) and Disability Living Allowance (DLA). We are really sorry but we are unable to offer any assistance at the moment.
This will be reviewed again at the start of October. Please keep an eye on our website and social media for updates on the situation and you will also find self help guidance.
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Watch the video above to learn about our Parent Support project
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Citizens Advice is 85 Years Old
Click on What We Do / Our History to learn about our local story.
Watch the video to the right
for the national story!
We are Citizens Advice East Devon
We are an independent charity and part of the national Citizens Advice network, providing free, confidential and impartial advice. Our dedicated team of 70 staff and volunteers offer a range of advice services ensuring the 140,000 residents of East Devon can contact us for advice and guidance. We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever problem they face.
Outreaches And Open Times
Monday
Tuesday
Wednesday
Friday
Honiton Office 9.30-1.30
Exmouth Office 0930 -1230
Honiton Office 9.30-1.30
Exmouth Office 0930 -1230
Ottery Town Council 930-1130
Sidmouth
Hospice at Home 0930 - 1130
Primley Church 10 - 12
Honiton Office 9.30-1.30
Exmouth Office 0930 -1230
Seaton Community Cafe 1-3
We are closed on Fridays
Thursday
Honiton Office 9.30-1.30
Exmouth Office 0930 -1230
Axminster COMING SOON!
Support with Everything
We are here for you. We have a well earned excellent reputation for just being available, and for listening.
If you need to unload your problems and find a sympathetic ear, this is where you come.
Household Support Fund
We are grateful to Devon County Council and Devon Citizens Advice for the opportunity to offer these funds again worth £98 to people on key meters or smart meters that can be topped up in a shop.
Please email us or call 01395 265 070 for further details.
Where can you find us?
We have two main offices, one in Exmouth and one in Honiton but you can find us in outreach centres all across East Devon
Sidmouth Hospice At Home
Axminster Job Club
Ottery Town Council
Exmouth Food Bank
Seaton Community Waffle